About OASIS

OASIS is a complete case management system for charities and third sector organisations supporting people affected by domestic abuse and violence.

It includes all the tools needed to manage specialist case work, such as:

• One-to-one support (drop-in, outreach, IDVA, etc.)
• Group programmes and training
• Short-term or helpline work
• Refuge and safe accommodation services
• Counselling and wellbeing support
• Perpetrator and behaviour change programmes

OASIS makes it easy to record and manage information securely. You can complete assessments, measure risk, track outcomes, and record key demographic data to deliver tailored support for each client.

Built-in reporting tools let services quickly create clear, insightful reports from the data they collect. The system also includes customisable forms, evaluation tools, outcome measures, safety and support plans, and justice-journey tracking features.

Whether you’re a small charity or a large non-profit organisation, OASIS can be adapted to your needs, from supporting survivors of domestic abuse and harmful practices to managing behaviour change programmes.

All OASIS users have access to ongoing resources, training, and responsive support, with the option to request bespoke changes to fit their service perfectly.

OASIS makes it simple to manage MARAC and other multi-agency work.

Designed for charities and third sector organisations, OASIS brings all case information and meeting details together in one secure system. It helps agencies coordinate their work, reduce admin, and safely share essential information without duplication or unnecessary data exchange.

With OASIS, you can easily record and track meetings, minutes, actions, and attendance, while using built-in reporting tools to gain clear insights and evidence of impact.

OASIS can also be adapted for partnership working, giving secure access to authorised teams from other non-profit organisations or services using the same system.

OASIS is a trusted case management system for charities and third sector organisations supporting adults and children affected by sexual abuse and violence.

It includes all the tools needed to manage specialist case work, measure outcomes, and create meaningful reports across every area of your service. With flexible, customisable forms and evaluation tools, OASIS helps teams record progress, demonstrate impact, and improve the support they deliver.

OASIS can be tailored to fit organisations of any size — from small local charities to large national services — including those working with marginalised survivors. Every user has access to ongoing training and support, with the option to request bespoke changes that make the system work perfectly for their service.

OASIS is a flexible case management system for charities and third sector organisations delivering client services, care, accommodation, or support.

It includes everything you need to manage and monitor case work effectively — from tracking outcomes and generating insightful reports to customising forms and workflows to suit your service.

All OASIS users benefit from ongoing support and training from the dedicated IT Works team, ensuring your system continues to meet your non-profit organisation’s needs as they evolve.

OASIS includes a Short-Term Work module for services offering helpline, drop-in, or brief support sessions.

This module is designed for situations where detailed client information isn’t available but it’s still important to record contact and evidence outputs and outcomes. If a client later receives ongoing support, a short-term record can easily be converted into a full case.

The Short-Term Work area of OASIS can be tailored to fit each non-profit organisation’s needs. Users also have access to ongoing support and training, with the option to request custom changes to make the system work seamlessly for their clients and services.

OASIS Staff Management is an additional module that can be enabled to allow organisations to manage staffing and HR tasks from within OASIS, including:

• Timesheets and work patterns
• Annual leave and requests
• Expense requests
• Sickness absences records
• Staff details and background information
• Staff training records

The On Track module was designed and developed by IT Works and the Women’s Aid Federation of England, exclusively for their On Track Outcomes Monitoring programme.

Services using OASIS in England can opt to enable the On Track module and seamlessly access Women’s Aid’s own outcomes measurement system, additional data collection features and can opt in to contribute anonymised data automatically to Women’s Aid’s national DA dataset – England’s largest dataset on domestic abuse.

On Track users have access to support and training from both IT Works and Women’s Aid to ensure maximum benefit from OASIS and the On Track module.